ibis Rotorua 3 stars

Customer review rating (ALL Rating) 4.0/5 1,336 reviews

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Description

Hotel extras

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

Our accommodation(s)

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Hotel location

ibis Rotorua

Lake End, Rangiuru Street
3010 ROTORUA
New Zealand

GPS:-38.13171, 176.250317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

I- RESTAURANT

Non contractual photo

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,336 reviews

TripAdvisor Rating  3.5/5  1,437 reviews

Good Location

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The Ibis is a good basic hotel. Rooms are small as two double beds in the room. I noticed we had an adjoining room so good for families.

Well located. Great service.

Customer review rating 4.5/5

Patrick T. Couples - Confirmed reviews ALL

Service was excellent, especially Lauren (if I remember correctly) at the Reception. She took the effort to call me before checking in, to see whether I need anything before I checked in. Great location. However, some of the furniture needs to do more repairs. Soap inside the shower needs to be checked regularly.

Good location

Customer review rating 3.5/5

Brent Couples - Confirmed reviews ALL

The only complaint we have is that the air conditioning appeared to switch off in the early hours of the morning. Nothing I did seemed to get it working properly again. I mentioned to the staff member on the check in desk the evening before that there did seem to be a number of prior complaints about the same thing for this hotel. I was advised to let reception know if the air conditioning stopped working and they would have had maintenance look into it but I am not sure they would have been able to look at it at 3am in the morning.

Stained carpet, broken sink, and dirty/damaged walls

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

This was definitely not a newly refurbished room as described. The stains on the carpet and headboard made the room seem very dirty. The soap dispenser had been ripped off the wall and just left with a piece of wall missing. Would definitely never stay here again.

Good stay convenient

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

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Other web-users rate our hotel

  • 1,041 reviews 9.4/10 Location
  • 1,581 reviews 5.5/10 Room
  • 982 reviews 7.2/10 Service
  • 28 reviews 5.8/10 WiFi
  • 826 reviews 5.2/10 Comfort
  • 633 reviews 5/10 Cleanliness
  • 310 reviews 4.7/10 Breakfast
  • 280 reviews 4.4/10 Amenities

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